Service ยท WordPress

WordPress Support & Maintenance Services

Fast issue resolution, regular updates, security and backups โ€” your site in safe hands 24/7.

from $99 โฑ Start within 24 hours ๐Ÿ›ก 30-day satisfaction guarantee

What's included

Base scope of work โ€” applies to all tiers. See the tier comparison below for hours and SLA specifics.

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Core & plugin updates

Compatibility-checked, tested on staging before production push.

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Security monitoring

Malware scans, login audits, threat response and patching.

๐Ÿ’พ

Daily backups

Automated offsite storage with 30-day retention, restore in minutes.

โšก

Performance monitoring

Core Web Vitals, server load tracking, page speed alerts.

๐Ÿ“Š

24/7 uptime monitoring

Sub-minute downtime detection with email and SMS alerts.

๐Ÿ› 

Bug fixes & repairs

White-screen errors, plugin conflicts, broken layouts โ€” fixed.

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Small content edits

Text changes, image swaps, menu updates within your tier hours.

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Direct Telegram support

No tickets, no queues โ€” talk directly to your developer.

How we work

Transparent process โ€” you always know what stage we're at and what comes next.

1

Free site audit

Health check, security scan, performance baseline. We find the risks before they become incidents.

1-2 days
2

Plan recommendation

We suggest the tier that matches your site complexity, traffic, and risk tolerance.

1 day
3

Onboarding work

Fix found issues, set up monitoring, configure automated backups, harden security.

2-3 days
4

Ongoing maintenance

Monthly updates, on-demand requests, proactive care. You always know what we're working on.

continuous
5

Monthly report

Hours used, work completed, recommendations for next month. Sent on the 1st of each month.

monthly

Pricing tiers

Pick the level that fits your size and required response time. You can switch tiers between months.

Basic
$99 /mo

For small sites and blogs. Essential security and updates.

  • 3 hours of work per month
  • 24-hour response SLA
  • Weekly backups
  • Plugin & core updates
  • Basic security monitoring
  • Telegram support during business hours
  • 24/7 response
  • Custom development
Choose Basic
Premium
$499 /mo

For high-traffic and mission-critical sites. 24/7 coverage.

  • 25 hours of work per month
  • 1-hour response SLA
  • 24/7 monitoring + on-call
  • Backups every 6 hours
  • Extended monthly security audit
  • Dedicated account manager
  • Priority development queue
  • SLA with compensation
Choose Premium

What's NOT included

Scope transparency โ€” no surprises in the monthly report.

  • โˆ’ New custom plugin development โ€” Separate service โ€” see Custom Module page.
  • โˆ’ Site redesign โ€” Separate service โ€” see Redesign page.
  • โˆ’ Hosting migration โ€” Charged separately based on size and complexity.
  • โˆ’ SEO promotion โ€” Separate ongoing contract โ€” see SEO services.

What we'll need from you

Access we require โ€” passed via secure channel (1Password / Bitwarden).

  • โ†’ WordPress Administrator role
  • โ†’ FTP / SFTP access to files
  • โ†’ Hosting cPanel or control-panel access (for backups)
  • โ†’ Contact person for urgent issues

What clients say

"Used to have constant speed issues after every update. Six months on Standard tier โ€” zero critical incidents."

Olena K.
Owner, fashion store

"Site went down Friday evening. Team was online in 23 minutes, fully restored before midnight. Premium pays for itself."

Andrew M.
CTO, law firm

"The monthly report with recommendations is what I missed for years. Now I see what hours actually go to."

Iryna S.
Marketing Director, EdTech

FAQ

What's included in WordPress maintenance services?

We handle plugin and core updates, daily backups, security monitoring, malware scanning, performance optimization, uptime monitoring, bug fixes, and small content edits. Exact hours and SLA depend on your tier โ€” see the comparison above.

How much does WordPress maintenance cost?

Plans start at $99/month for small sites, $249/month for business sites with critical uptime needs, and $499/month for high-traffic or eCommerce sites requiring 24/7 monitoring. Custom enterprise plans available on request.

What is a WordPress care plan?

A WordPress care plan is a monthly subscription that bundles routine maintenance work โ€” updates, backups, security, and minor edits โ€” into a predictable cost. It’s the difference between paying hourly when something breaks and having a partner who prevents breaks proactively.

What happens if I exceed my monthly hours?

The first overage (up to 20% of your tier’s hours) is included free. Beyond that you have two options: upgrade to a higher tier from the next month, or pay hourly at $30/hour. We never stop work mid-task.

Can I switch tiers mid-month?

Yes. You can upgrade or downgrade with the next billing cycle. There’s no long-term commitment โ€” month-to-month always.

What does a "4-hour SLA" actually mean?

For our Standard tier, when you submit an urgent request during business hours (9am-7pm Mon-Fri), our team responds within 4 hours. Premium tier reduces this to 1 hour and includes 24/7 weekend coverage.

Why is WordPress maintenance important?

WordPress powers 43% of the web, making it the largest target for automated attacks. Outdated plugins are responsible for 56% of WordPress security incidents. Regular maintenance prevents downtime, data loss, malware infections, and SEO penalties from broken pages.

Do you provide a maintenance contract?

Yes โ€” every plan comes with a written agreement covering scope, SLA, hours, response times, and termination clauses. Available before you start.

Request a free audit

30-day satisfaction guarantee. If our work doesn’t meet your expectations within the first month, you get a full refund โ€” no questions asked.

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