Fast issue resolution, regular updates, security and backups, your site in safe hands 24/7.
Base scope of work — applies to all tiers. See the tier comparison below for hours and SLA specifics.
Compatibility-checked, tested on staging before production push.
Malware scans, login audits, threat response and patching.
Automated offsite storage with 30-day retention, restore in minutes.
Core Web Vitals, server load tracking, page speed alerts.
Sub-minute downtime detection with email and SMS alerts.
White-screen errors, plugin conflicts, broken layouts, fixed.
Text changes, image swaps, menu updates within your tier hours.
No tickets, no queues, talk directly to your developer.
Transparent process — you always know what stage we're at and what comes next.
Health check, security scan, performance baseline. We find the risks before they become incidents.
We suggest the tier that matches your site complexity, traffic, and risk tolerance.
Fix found issues, set up monitoring, configure automated backups, harden security.
Monthly updates, on-demand requests, proactive care. You always know what we're working on.
Hours used, work completed, recommendations for next month. Sent on the 1st of each month.
Pick the level that fits your size and required response time. You can switch tiers between months.
For small sites and blogs. Essential security and updates.
For business sites and stores. Fast response, full monitoring.
For high-traffic and mission-critical sites. 24/7 coverage.
Scope transparency — no surprises in the monthly report.
Access we require — passed via secure channel (1Password / Bitwarden).
"Used to have constant speed issues after every update. Six months on Standard tier — zero critical incidents."
"Site went down Friday evening. Team was online in 23 minutes, fully restored before midnight. Premium pays for itself."
"The monthly report with recommendations is what I missed for years. Now I see what hours actually go to."
We handle plugin and core updates, daily backups, security monitoring, malware scanning, performance optimization, uptime monitoring, bug fixes, and small content edits. Exact hours and SLA depend on your tier, see the comparison above.
Plans start at $99/month for small sites, $249/month for business sites with critical uptime needs, and $499/month for high-traffic or eCommerce sites requiring 24/7 monitoring. Custom enterprise plans available on request.
A WordPress care plan is a monthly subscription that bundles routine maintenance work, updates, backups, security, and minor edits, into a predictable cost. It’s the difference between paying hourly when something breaks and having a partner who prevents breaks proactively.
The first overage (up to 20% of your tier’s hours) is included free. Beyond that you have two options: upgrade to a higher tier from the next month, or pay hourly at $30/hour. We never stop work mid-task.
Yes. You can upgrade or downgrade with the next billing cycle. There’s no long-term commitment, month-to-month always.
For our Standard tier, when you submit an urgent request during business hours (9am-7pm Mon-Fri), our team responds within 4 hours. Premium tier reduces this to 1 hour and includes 24/7 weekend coverage.
WordPress powers 43% of the web, making it the largest target for automated attacks. Outdated plugins are responsible for 56% of WordPress security incidents. Regular maintenance prevents downtime, data loss, malware infections, and SEO penalties from broken pages.
Yes, every plan comes with a written agreement covering scope, SLA, hours, response times, and termination clauses. Available before you start.
If you run a WordPress media site or newsroom and need ongoing care for the publishing pipeline (paywall edge cases, ad stack monitoring, schema validation across thousands of posts), see our WordPress for media and news sites page for the build pattern, then the support plans below for the maintenance side.
Looking for related WordPress engagements? See our scheduled WordPress maintenance care plans for the proactive side of site care, the one-time WordPress audit if you want a written diagnosis first, and the fixed-scope WordPress speed optimization sprint when Core Web Vitals are the bottleneck.
Site looking dated? A WordPress redesign refreshes the visual layer without disturbing the maintenance setup you have here.
For a recent migration we ran on a 1,840-SKU outdoor-gear retailer, see our Shopify to WooCommerce migration case. Same playbook, larger scale.
If you want this productized: see WordPress Corporate Starter package — three tiers from $799 to $2,999, fixed price and 14-day delivery.
Multilingual sites are part of our support scope. We standardize on Polylang Pro for the translation layer and audit incoming WPML installs during onboarding.
Form-stack audits are part of every support kickoff. We standardize on Fluent Forms and document the field map so editors can build new lead forms without a ticket.
Performance tuning is part of every retainer. We standardize on WP Rocket as the cache layer and document the exclusion list per theme so support handoffs are clean.
Plugin audits are part of the retainer onboarding. We typically remove 3-7 plugins per inherited site after running our standard performance review. Our writeup on auditing 200 WordPress sites for plugin bloat covers the methodology, the categories that cause most slowdown, and the cleanup playbook we run.
For clients who keep paying for premium plugins they barely use, or who need a workflow no off-the-shelf option matches, we also scope custom plugin builds. We laid out the decision framework and pricing tiers in our writeup on custom WordPress plugin development versus buying market plugins.
SEO plugin selection is part of every onboarding. For the head-to-head data behind our default pick, see our 2026 WordPress SEO plugin benchmark across Yoast, RankMath, AIOSEO, and The SEO Framework.
30-day satisfaction guarantee. If our work doesn’t meet your expectations within the first month, you get a full refund, no questions asked.
